AI & Technology in Public Speaking

Cloud, Data & AI – Transforming Public Services 2025

8 May 2025 | Morning Session One: Transforming Public Services

8:15 AM – 9:00 AM

Registration & networking

9:00 AM – 9:10 AM

Chair’s Opening Remarks

Alison McLaughlin (Chair)

9:10 AM – 9:30 AM

Engineering the Future: Building Scalable Digital Platforms for Government

Exploring how the Scottish Government is engineering modern, reusable digital platforms to support scalable, secure, and user-focused public services across Scotland. Alistair Hann, Chief Technology Officer, The Scottish Government.

Alistair Hann
The Scottish Government

9:30 AM – 9:50 AM

A Blueprint for Collaboration: Shaping the Future of Digital Public Services

Insights from the Government Digital Service (GDS) collaboration sprint, spotlighting how local and central government can co-create smarter, user-focused digital services. Theo Blackwell MBE, Chief Digital Officer for London and Adviser, Government Digital Service (GDS).

Theo Blackwell MBE
Government Digital Service (GDS)

9:50 AM – 10:05 AM

Transforming the citizen experience with AI and ‘digital labor’

Over the last decade, the pace of public service modernisation has slowed, even as the potential for true transformation – driven by AI and digital labor platforms – has never been greater. Let’s explore why a fundamental shift in the government’s approach to service transformation is essential. We will outline new strategies to reshape the experience, delivery, and cost-effectiveness of public services, ensuring they meet the demands of the future.

Kim Moran-Hogg
Salesforce

10:05 AM – 10:15 AM

Questions from the audience

10:15 AM – 11:00 AM

Expert Panel: How Scotland is utilising its national assets to support the transformation of public services and the wider economy

Heather Thomson
The Data Lab

Stewart Miller
The National Robotarium

Professor Mark Parsons
Edinburgh Parallel Computing Centre (EPCC)

Professor Sandosh Padmanabhan
Centre for Data Science & AI, University of Glasgow

11:00 AM – 11:25 AM

Networking & Refreshments

8 May 2025 | Session Two & Three: Masterclass & Knowledge Exchange 

11:25 AM – 11:55 AM

Why Is AI Crucial for Modernising Public Services in Scotland?

Explore how AI and digital labor can help public sector organisations in Scotland improve productivity and reduce costs – without the need for large-scale transformation. AI Agents can be tested in a single department or as a proof of concept, making it easier to start small and scale over time. See how some organisations are already putting it into action to modernise services and deliver more efficient, citizen-focused outcomes

11:25 AM – 11:55 AM

From Data to Action: Unlocking New Insights into Economic Wellbeing

What if we could monitor economic wellbeing indicators in real-time, identifying financial vulnerability before it becomes a crisis?

This session explores the transformative potential for de-identified financial data to help shape public services. With these new insights into income patterns, spending habits, and financial resilience, policymakers and public sector leaders can augment official statistics with near real-time data, supporting targeted, informed policies to tackle poverty and economic inequality.

We will discuss real-world examples of how using de-identified financial data alongside contextual data has supported data-informed decision-making, more effective resource allocation, and a better understanding of the economic challenges facing different communities.

Join us to explore the art of the possible and how smart data use could reshape public services and help deliver real change.

Rui Cardoso
Smart Data Foundry

12:35 PM – 1:25 PM

8 May 2025 | Session Four: Leadership Streams

1:30 PM – 2:50 PM

Cloud: Harnessing the power of cloud technologies to transform public services

1:30 PM – 2:50 PM

Data: Get your organisation’s data in the right place to innovate – building the foundations for a deep, data-led transformation

Alison McLaughlin (Chair)

David Murdoch
Argyll and Bute Council

Shona Nicol
The Scottish Government

Susannah Matschke
Sopra Steria Next

2:50 PM – 3:10 PM

Networking & Refreshments

8 May 2025 | Session Five: Leveraging the power of AI technologies to transform public services

3:10 PM – 4:30 PM

Leveraging the power of AI technologies to transform public services

4:30 PM


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