8 May 2025 | Morning Session One: Transforming Public Services
8:15 AM – 9:00 AM
Registration & networking
9:00 AM – 9:10 AM
Chair’s Opening Remarks
Alison McLaughlin (Chair)
Alison is a recognised Digital leader in Scotland with a wealth of experience of many ground-breaking digital programmes across the public sector. She has worked with many organisations across the Justice sector including Disclosure Scotland, Scottish Prison Service, Scottish Courts and Crown Office. Her experience also includes a 2.5 year secondment as Head of the Digital Transformation Division of the SG Digital Directorate, during which she was involved in the Digital Justice DESC programme.
Alison is a former Chair of ScotlandIS and now works as a digital transformation strategist working with public and private sector to drive digitally enabled change.
9:10 AM – 9:30 AM
Engineering the Future: Building Scalable Digital Platforms for Government
Exploring how the Scottish Government is engineering modern, reusable digital platforms to support scalable, secure, and user-focused public services across Scotland. Alistair Hann, Chief Technology Officer, The Scottish Government.
Alistair Hann
The Scottish Government
Alistair is CTO for the Scottish Government, responsible for ensuring the capability and capacity for software engineering delivery in the Digital Directorate. He joined the Scottish Government permanently following a secondment from NHS Education for Scotland, where he was part of the team that created a new directorate for delivering the National Digital Platform for Health and Social Care. Prior to working in the public sector Alistair was CTO of Skyscanner and several other start-ups. He has a doctorate in machine learning from the University of Oxford.
9:30 AM – 9:50 AM
A Blueprint for Collaboration: Shaping the Future of Digital Public Services
Insights from the Government Digital Service (GDS) collaboration sprint, spotlighting how local and central government can co-create smarter, user-focused digital services. Theo Blackwell MBE, Chief Digital Officer for London and Adviser, Government Digital Service (GDS).
Theo Blackwell MBE
Government Digital Service (GDS)
9:50 AM – 10:05 AM
Transforming the citizen experience with AI and ‘digital labor’
Over the last decade, the pace of public service modernisation has slowed, even as the potential for true transformation – driven by AI and digital labor platforms – has never been greater. Let’s explore why a fundamental shift in the government’s approach to service transformation is essential. We will outline new strategies to reshape the experience, delivery, and cost-effectiveness of public services, ensuring they meet the demands of the future.
Kim Moran-Hogg
Salesforce
Kim is an accomplished senior leader with extensive experience in the information technology and services industry who has built high-performance teams within Global Technology organisations that drive impactful transformation. Before transitioning into the tech industry, Kim spent 10 years in the Royal Air Force as a radar engineer and also became the 1st female radar technical instructor and this is where she developed her passion for problem-solving and innovation. Today, she leverages that passion in her work with Public Sector organisations, using technology as an enabler for good and always putting organisations and citizens at the heart of every solution. Along with her incredible team, she helps customers define what transformation means to them, while exploring the potential of new technologies to address challenges and unlock opportunities for growth. With a rich and rewarding personal journey, she is a strong advocate for empowering young women in the tech sector, helping to create opportunities for the next generation of female leaders. Outside of work, Kim is married to David and is a proud mother of three children. Her experiences balancing career and family life further fuel her passion for creating pathways to success for women in technology and business.
10:05 AM – 10:15 AM
Questions from the audience
10:15 AM – 11:00 AM
Expert Panel: How Scotland is utilising its national assets to support the transformation of public services and the wider economy
Heather Thomson
The Data Lab
Heather joined The Data Lab in 2018, leading the £8m data and AI skills programme, including The Data Lab Academy MSc Programme. She was appointed to the Executive team in 2021, serving as Interim CEO from April 2024 before being appointed to the role of Chief Executive Officer in February 2025. Heather is responsible for setting the direction, strategy and culture of The Data Lab, driving collaboration and innovation forging partnerships and engaging with stakeholders to deliver economic growth and societal impact. Holding previous roles with Epicor, GE Energy, and ION Geophysical, Heather is a thought leader and board member with over 20 years cross-sector experience in leadership, developing funding proposals and establishing global skills programmes. Heather is a STEM ambassador, with a keen interest in raising awareness and supporting skills development across marginalised and underrepresented groups. She has previously volunteered on the DELL STEM Aspire programme and works closely with social enterprise DataKirk.
Stewart Miller
The National Robotarium
Stewart Miller is an experienced business leader and a leading figurehead in the UK robotics sector. He took up the position of Chief Executive Officer at the National Robotarium in 2021 having previously been Chief Technology Officer of the UK Government’s innovation agency, Innovate UK, in addition to previously working as an experienced business leader for over 20 years in senior roles at major firms including Leonardo and BAESystems. During Stewart’s leadership of the National Robotarium, he has built its reputation as the UK’s centre for robotics and AI, creating inward investment, growing talent and skills, and fulfilling the UK’s potential to deliver a thriving robotics industry that stimulates economic growth. He is member of the Scottish Government Industry Leadership Group for Engineering and Advanced Manufacturing, an advisory board member of the Smart Manufacturing Data Hub, a non-executive director of the Satellite Application Catapult, a member of the Scottish Innovation Clusters Group and a member of the Liverpool and Manchester Railways Partnership Board.
Professor Mark Parsons
Edinburgh Parallel Computing Centre (EPCC)
Professor Mark Parsons is the Director of EPCC, the supercomputing centre at the University of Edinburgh. EPCC is known internationally for the breadth and scale of its large-scale computing and data science activities. Since 2018, EPCC has hosted the Edinburgh International Data Facility, the key underpinning technology of the Data Driven Innovation programme which is part of the Edinburgh & SE Scotland City Deal. In addition to his role at EPCC, he is a Director and Trustee of Research Data Scotland.
Professor Sandosh Padmanabhan
Centre for Data Science & AI, University of Glasgow
Sandosh Padmanabhan is the Pontecorvo Chair of Pharmacogenomics and Professor of Cardiovascular Genomics and Therapeutics at the University of Glasgow, as well as an Honorary Consultant Physician at Queen Elizabeth University Hospital, Glasgow. His research focuses on precision medicine – specifically on pharmacogenomics, hypertension and cardiovascular diseases leveraging his expertise in genomics, AI, big data, real–world evidence and clinical trials. As Programme Director for AI in Health and Life Sciences, he leads the College’s strategy for health data science and artificial intelligence.
11:00 AM – 11:25 AM
Networking & Refreshments
8 May 2025 | Session Two & Three: Masterclass & Knowledge Exchange
11:25 AM – 11:55 AM
Why Is AI Crucial for Modernising Public Services in Scotland?
Explore how AI and digital labor can help public sector organisations in Scotland improve productivity and reduce costs – without the need for large-scale transformation. AI Agents can be tested in a single department or as a proof of concept, making it easier to start small and scale over time. See how some organisations are already putting it into action to modernise services and deliver more efficient, citizen-focused outcomes
11:25 AM – 11:55 AM
From Data to Action: Unlocking New Insights into Economic Wellbeing
What if we could monitor economic wellbeing indicators in real-time, identifying financial vulnerability before it becomes a crisis?
This session explores the transformative potential for de-identified financial data to help shape public services. With these new insights into income patterns, spending habits, and financial resilience, policymakers and public sector leaders can augment official statistics with near real-time data, supporting targeted, informed policies to tackle poverty and economic inequality.
We will discuss real-world examples of how using de-identified financial data alongside contextual data has supported data-informed decision-making, more effective resource allocation, and a better understanding of the economic challenges facing different communities.
Join us to explore the art of the possible and how smart data use could reshape public services and help deliver real change.
Rui Cardoso
Smart Data Foundry
12:35 PM – 1:25 PM
8 May 2025 | Session Four: Leadership Streams
1:30 PM – 2:50 PM
Cloud: Harnessing the power of cloud technologies to transform public services
1:30 PM – 2:50 PM
Data: Get your organisation’s data in the right place to innovate – building the foundations for a deep, data-led transformation
Alison McLaughlin (Chair)
Alison is a recognised Digital leader in Scotland with a wealth of experience of many ground-breaking digital programmes across the public sector. She has worked with many organisations across the Justice sector including Disclosure Scotland, Scottish Prison Service, Scottish Courts and Crown Office. Her experience also includes a 2.5 year secondment as Head of the Digital Transformation Division of the SG Digital Directorate, during which she was involved in the Digital Justice DESC programme.
Alison is a former Chair of ScotlandIS and now works as a digital transformation strategist working with public and private sector to drive digitally enabled change.
David Murdoch
Argyll and Bute Council
Is your data match fit? Understanding your data assets and getting them in good order to start transforming services
One of David’s focus areas has been on data quality to support initiatives such as child poverty as part of cross public-sector working between Scottish local authorities, the Improvement Service and Scottish Government.
David is the Data Programme Manager at Argyll and Bute Council, and has overall responsibility for steering the local authority’s data programme. The aim of the programme is to make it easier for the council’s services to more effectively use data for service design and delivery, through implementation of the council’s data strategy and action plan. Prior to joining the council in 2017 David was an ICT and project manager in various roles in the private sector, with effective use of data always running as the core thread through twenty-five years’ experience of delivering organisational change in complex environments.
Shona Nicol
The Scottish Government
Learnings from the Scottish Government’s 5th Data Maturity Cohort and future plans.
Shona Nicol is Head of the Technical Data Policy Team, covering data standards, data maturity, open data and data innovation, within the Digital Directorate, Scottish Government. Her work focuses on improving the use of data standards and increasing data maturity in the Scottish public sector, she is also an advocate for the transformational role that data can play in increasing transparency, empowering communities, transforming products and services, fuelling innovation, and improving outcomes.
Susannah Matschke
Sopra Steria Next
Susannah is an ambitious and authentic leader with a proven track record in building and scaling high-performing Data & AI capabilities from the ground up. With a strategic mindset and an MSc in Data Science, she has successfully steered client projects to success across a variety of industries, including Central Government, Transport and Policing. A forward-thinking strategist, Susannah combines her deep technical expertise with an innate ability to understand industry trends, enabling her to lead from the front and inspire her teams towards innovation and excellence.
2:50 PM – 3:10 PM
Networking & Refreshments
8 May 2025 | Session Five: Leveraging the power of AI technologies to transform public services
3:10 PM – 4:30 PM
Leveraging the power of AI technologies to transform public services
4:30 PM